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Regular Member
Posts: 40
Registered: ‎06-23-2018

Re: Firmware version of ns-cspgasp Google Voice Speaker?

Do you know when the next firmware will be released that will resolve some of the recents issues mentioned in this forum?

Posts: 2,152
Topics: 42
Kudos: 363
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Firmware version of ns-cspgasp Google Voice Speaker?

Welcome back to the forum, Powel.

 

At this point in time, we do not have an estimated date to share when an update may be released. Most devices actively check for firmware updates and will automatically install them once available.

 

I hope this is helpful! Thank you for writing to us.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎09-20-2018

Re: Firmware version of ns-cspgasp Google Voice Speaker?

What is the current firmware version? I'm having an issue connecting to a Netgear WNR2020 router. The only way the speaker acknowledges it's connection to this router is if it first connects to another wifi network. Then using Google Home to change the network to the Netgear works. After power is removed, it can no longer process the Netgear connection again even though Netgear shows it has reconnected. 

 

I've reset it dozens of times and only stumbleed on this issue of it actually working after connecting to another wifi network first, but this bug / glitch / solution doesn't last through power cycle.

Posts: 9,175
Topics: 424
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Solutions: 405
Registered: ‎09-29-2008

Re: Firmware version of ns-cspgasp Google Voice Speaker?

Hello JonEmery,

 

It sounds like you've been very thorough in your troubleshooting! I'm sorry to hear that your efforts didn't resolve the issue. At this point, I recommend contacting Insignia Support at (877) 467-4289 for assistance with troubleshooting in real time.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎10-06-2018

Re: Firmware version of ns-cspgasp Google Voice Speaker?

My device has not received an update for as long as I can remember since buying it last year. It is on 306 while all of my Google Home devices have been updated at least a half dozen times with new features. It is incredibly frustrating to try and use things like continued conversations and this device doesn't work like the rest.
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New Member
Posts: 2
Registered: ‎10-06-2018

Re: Firmware version of ns-cspgasp Google Voice Speaker?

Okay, that is a bit creepy. I posted this tonight and a few hours later my Insignia speaker updates to version 310. Did somebody at Best Buy do this in response to my post?!?
Regular Member
Posts: 40
Registered: ‎06-23-2018

Re: Firmware version of ns-cspgasp Google Voice Speaker?

I see the update on one of my three speaker, it seems continued conversation is not fixed?

New Member
Posts: 6
Registered: ‎09-01-2018

Re: Firmware version of ns-cspgasp Google Voice Speaker?

I got the new firmware too, and it fixes "routines" but not "continued conversation". Will "continued conversation" be supported?