09-06-2018 01:21 PM
Welcome back to the forum, Powel.
At this point in time, we do not have an estimated date to share when an update may be released. Most devices actively check for firmware updates and will automatically install them once available.
I hope this is helpful! Thank you for writing to us.
09-20-2018 09:12 AM
What is the current firmware version? I'm having an issue connecting to a Netgear WNR2020 router. The only way the speaker acknowledges it's connection to this router is if it first connects to another wifi network. Then using Google Home to change the network to the Netgear works. After power is removed, it can no longer process the Netgear connection again even though Netgear shows it has reconnected.
I've reset it dozens of times and only stumbleed on this issue of it actually working after connecting to another wifi network first, but this bug / glitch / solution doesn't last through power cycle.
09-21-2018 07:27 AM
It sounds like you've been very thorough in your troubleshooting! I'm sorry to hear that your efforts didn't resolve the issue. At this point, I recommend contacting Insignia Support at (877) 467-4289 for assistance with troubleshooting in real time.
Thank you for writing to us.
10-06-2018 08:24 PM
10-06-2018 11:08 PM