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Visitor
Posts: 3
Registered: ‎06-10-2009

NS-UPDVD and HDCD

I've had an NS-UPDVD for several months.  Had a cheaper Insignia DVD player before that and it lived for two whole hours!  A friend has purchased NS-P4113 portable CD players, and both died about 2 weeks after the warranty expired.

 

Aside from needing a rifle scope to aim the remote, I've been reasonably happy with this NS-UPDVD thing.

 

I primarily use it as a CD player.  However, I have an external Adcom GDA700 DAC (connected to digital coax output of the UPDVD) which understands HDCD.  I finally got around to trying an HDCD, and guess what - no HDCD light on the Adcom.  The UPDVD's on-screen display does show HDCD, so I assume it's being decoded internally (true or false?)

 

Is there any way to get the raw bits from the CD to the coax digital output without the UPDVD mangling them first?  I'm sure my DAC can kick your DAC's ass, and that's what digital outputs are for.  This problem also implies that when I record a CD to DAT using the UPDVD's digital output, I'm not getting the actual bits off the CD but UPDVD's volume controlled/mixed/etc version of them.  ick.

 

I tried setting the UPDVD's audio setup to "raw pcm" but it displays "audio format not supported."

 

Please tell me there's a way to fix this, or this thing goes to the shooting range.

 

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Posts: 9,318
Topics: 429
Kudos: 633
Solutions: 417
Registered: ‎09-29-2008

Re: NS-UPDVD and HDCD

Hello rscottdrysdale,

 

My recommendation would be for you to contact Insignia™ Customer Support at 1-877-467-4289 for the best possible response to this question. 

 

Regards,
John
Insignia™ Support 

John|Social Media Specialist | Best Buy® Corporate
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Highlighted
Visitor
Posts: 3
Registered: ‎06-10-2009

Re: NS-UPDVD and HDCD

i just called the 877 number, and the guy who answered had no clue.  he kept saying "it up-converts the video" no matter how often i said i was playing AUDIO CDs.  all he could suggest was a warranty return to best buy.

 

and best buy only sells the NS-DVD1 now - the model i originally purchased which had a lifetime of two hours.

 

does the NS-DVD1 also fold, spindle, and mutilate the raw bits from the CD before passing them to the digital output?

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Posts: 9,318
Topics: 429
Kudos: 633
Solutions: 417
Registered: ‎09-29-2008

Re: NS-UPDVD and HDCD

Hello again rscottdrysdale,

 

I apologize that I haven't replied to you before now.  I've been working with the Insignia™ technical and engineering teams to see if we can present you with a resolution.  We're working toward a definitive response for you but don't have it yet.  Please check back with us from time to time.  As soon as we have answers, we'll post them here for you.

 

I'm grateful for your patience.

 

Sincerely,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
Visitor
Posts: 3
Registered: ‎06-10-2009

Re: NS-UPDVD and HDCD

the NS-UPDVD is beginning to fail.  it no longer wants to play many of my DVDs.

 

i spoke to best buy's customer relations about my experiences with the NS-DVD1, two NS-P4113 MP3 CD players, and the NS-UPDVD.  even though the NS-UPDVD is 6 months old and beyond the 90-day warranty, i'm going to receive a gift card for the full puchase price.

 

you may rest assured that it will *NOT* be used to purchase another insignia product.