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Registered: ‎09-14-2009

NS-SPKBAR Problem

I have an NS-SPKBAR and I've liked it, until today, when it just stopped working.  I tried it in the other USB ports with no luck.  The blue light is on, and the sound was fine when I tested it thru the Control Panel hardware facility.   What could the problem be?  I've had it for approx 6 months.
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Registered: ‎09-29-2008

Re: NS-SPKBAR Problem

Hello Mac891,

Welcome to Community@Insignia™!

If you're getting sound through the computer speakers when the speaker bar is not attached, the unit is likely in need of servicing.  Since the product has a one year limited warranty, my recommendation would be to return the product to the store of purchase (along with your sales receipt) for service under the factory warranty.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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