Add Product

Search Results:

Reply
Highlighted
Visitor
Posts: 3
Registered: ‎06-25-2009

NS-HD2114 and Linking

I am no longer able to power on the radio and find my saved stations. Instead, the display says  "FM 138.50" (which is not a station) then"Linking" and then "No Valid ID" then back to"FM 138.50, which is just static. None of my saved stations are available. If I save a station, next time I power on the radio, it's not there, and I get the same msgs as above. 

 

Any suggestions? Thank you.

 

Carolt

Highlighted
Posts: 9,305
Topics: 428
Kudos: 633
Solutions: 416
Registered: ‎09-29-2008

Re: NS-HD2114 and Linking

Hello Carolt,

 

Welcome to Community@Insignia™!

 

I consulted our technical team about this issue and they have recommended that you reset the unit to factory defaults.  According to the owner's manual, this can be done via the Reset button on the remote control.  If the problem persists after restoring the defaults, the unit may require service.

 

I hope this helps.

 

Regards,
John
Insignia™ Support 

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
Visitor
Posts: 3
Registered: ‎06-25-2009

Re: NS-HD2114 and Linking

Thanks for your response. Unfortunately, the reset did not fix the problem. We rec'd the radio as a pledge gift from public radio, so I don't think it's worth fixing. I appreciate your help. Thanks again.

Carol