Add Product

Search Results:

Reply
Highlighted
Visitor
Posts: 2
Registered: ‎08-12-2009

NS-B3112 Boombox: CD starts playing, then stops

I've been having this problem for a few days now; every time I attempt to play a CD on my boombox, it will start playing for a few minutes before stopping, usually in the middle of the first track. Occasionally it will skip back a few seconds, but either way, it never starts playing again. I've had the same problem with several different discs, including a brand new one that I just bought this evening. Any and all help is greatly appreciated. Smiley Happy
Highlighted
Posts: 9,348
Topics: 434
Kudos: 650
Solutions: 417
Registered: ‎09-29-2008

Re: NS-B3112 Boombox: CD starts playing, then stops

Hello darkjediprinces,

Welcome to Community@Insignia™!

The owner's manual provides a few troubleshooting steps, like ensuring that the CDs are clean and inserted into the player properly.  Have you tried using a lens cleaner?  If none of these steps have improved the situation and you're within the 90-day warranty period, I'd recommend returning to the store of purchase to have the unit serviced.  I hope this helps.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
Visitor
Posts: 2
Registered: ‎08-12-2009

Re: NS-B3112 Boombox: CD starts playing, then stops

Hi John,

 

I don't have any lens cleaner, but I have made sure the CDs I try to play are clean and properly inserted, so I'm pretty sure that's not been the issue. I'll look into getting some lens cleaner. Smiley Happy Thanks for the help!