Add Product

Search Results:

Reply
Highlighted
Visitor
Posts: 3
Registered: ‎09-01-2009

More than 2000/4000 songs on Pilot 8gb player?

Hello.

 

My husband and I both have Insignia Pilot 8gb players (he got his first and liked it so much that I got one as well) and we both love using them. I have maxed my song capacity with internal and external memory, in that I have an 8gb external SD card and have a total of 4000 songs on the player (2000 internal/2000 external). For my birthday my husband, thinking I could put my entire library of songs on the player, got me a 32 gb SD card. The player recognizes it just fine, but it still will only let me put 2000 songs externally on the player. Is there any way to expand this number? I use the player for movies, Audible books, and music and love that I can do that, but honestly, I don't need 32 gb for that, I was hoping I could use most of this new extra space for my music.  Thank you for any help you can offer.

 

Alison

Highlighted
Posts: 9,348
Topics: 433
Kudos: 649
Solutions: 417
Registered: ‎09-29-2008

Re: More than 2000/4000 songs on Pilot 8gb player?

Hello minimeezer7,

Welcome to Community@Insignia™!

I'll be happy to look into this concern if you'll please reply with the Pilot's model number!  Also, in this thread, one of our specialists indicates that this player should be able to handle a 32GB SDHC card.  Is your new card of the same type as the 8GB card you've been using?

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
Visitor
Posts: 3
Registered: ‎09-01-2009

Re: More than 2000/4000 songs on Pilot 8gb player?

Hi John.  Thanks for your response. The model # is NS-8V24.  It handles the 32GB card just fine, it is just that it won't recognize more than 2000 songs on the card (and of course a 32GB card can handle many more songs than that).  It was the same way with my 8GB card, but I was hoping that was because of space on the 8GB and that the number would increase with a 32GB card.

 

Thank you so much for any help you can offer.

 

Alison

Highlighted
Visitor
Posts: 120
Registered: ‎08-27-2009

Re: More than 2000/4000 songs on Pilot 8gb player?

You may have run into a hard limit. Reading the reviews on Amazon, I see that someone else has had a problem with both the internal and external storage each having a 2000 song limit. And on Dealtime it is shown as having the same limit. Unless there's a revised firmware or a hack you may be out of luck.

 

Steve.

 

Highlighted
Visitor
Posts: 4
Registered: ‎09-04-2009

Re: More than 2000/4000 songs on Pilot 8gb player?

Hello minimeezer7!

 

I read about you issue even when the player is capable to handle SDHC memory cards, you should not be going over the capacity of the player. Also remember that the external memory will only support music. You can try to format the external memory by conecting the player to the computer and using windows explorer, or by going to the Settings-System-Erase external memory.

 

Regards,
Francisco
Insignia™ Support

Highlighted
Visitor
Posts: 3
Registered: ‎09-01-2009

Re: More than 2000/4000 songs on Pilot 8gb player?

Hello Francisco.

 

The external memory will support all the files that the internal memory will, at least it will support music, movie, and audible files, for I have often stored and used those types of files on my 8gb card. I would assume that the 32 gb card would do the same, or truly, getting a larger card would be useless. Since it seems that it will not hold more than 2000 songs, the only other use for it would be to keep more movies and audible books there.

 

Alison