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Posts: 2
Registered: ‎06-24-2019

Insignia FireTV 55" NS-55DF710NA19

I turned my Insignia FireTV 55" NS-55DF710NA19 on this morning, and after the "Insignia | FireTV Edition" splash screen, it just starts cycling firetv dot dot dot" (on a black screen) over and over.

Does this mean it is updating firmware and I need to wait?
Or is it stuck in a loop?

Is there a way to hard reset to factory with the power button/remote when it's in this mode?
New Member
Posts: 2
Registered: ‎06-24-2019

Re: Insignia FireTV 55" NS-55DF710NA19

Oh, I've unplugged it for 15 minutes, and still.the same thing upon replugging and turning on.
Posts: 9,123
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Registered: ‎09-29-2008

Re: Insignia FireTV 55" NS-55DF710NA19

S4F4M,

 

Welcome to our community.

 

For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV in real time.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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