Add Product

Search Results:

Reply
Highlighted
Visitor
Posts: 2
Registered: ‎09-04-2009

1000W 6.1-Ch. Home Theater System

DVD player will not open. When you push the button for DVD, you get an error message "MSG 0" then it turns itself off. AV 1 is working fine and so is the FM tuner. What is up? I have discs in the machine I can't get out!
Highlighted
Posts: 9,348
Topics: 434
Kudos: 651
Solutions: 417
Registered: ‎09-29-2008

Re: 1000W 6.1-Ch. Home Theater System

Hello OkieAmazon,

Welcome to Community@Insignia™!

I'll be happy to look into this concern if you'll please reply with the player model number!

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
Visitor
Posts: 2
Registered: ‎09-04-2009

Re: 1000W 6.1-Ch. Home Theater System

It's the

Model: IS-HTIB102732

Highlighted
Visitor
Posts: 1,174
Registered: ‎04-07-2009

Re: 1000W 6.1-Ch. Home Theater System

Hi OkieAmazon,

 

You will need to contact a repair service. Please, call 1-888-237-8289.

 

Regards,

Gonzo

Highlighted
Posts: 9,348
Topics: 434
Kudos: 651
Solutions: 417
Registered: ‎09-29-2008

Re: 1000W 6.1-Ch. Home Theater System

Hello again OkieAmazon,


As a point of correction to Gonzalo's reply, service for the DVD player is available on a carry-in basis.  You may return with the player to the original retailer to arrange for repair.  I hope this helps.

 

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!