01-03-2019 01:04 PM
Hello Scrapn4me, and welcome!
Thank you for connecting with us regarding your My Best Buy membership update! Keeping your information is updated helps ensure a smooth experience. After changing your name more than a year ago now, I'm sure you're eager to get your name changed with us.
As mentioned in the post below, there are only a few scenarios in which we can update a name on an account. A legal name change is one we should be able to complete for you, provided with the appropriate documentation.
I see you've already sent a private message, so please keep an eye out for my response there shortly.