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Posts: 5
Registered: ‎03-12-2018

No progress towards Elite Plus for Outside Bestbuy purchases.

My card was upgraded to the new Citi bank Visa card several months ago and I have been using it frequently when going out.  I have checked periodically on my progress towards Elite Plus, and it seems like none of my purchaes outside of Best Buy are being counted towards it.  My card is linked to my account, and I have gotten points for these purchaes, but again, I have not seen any of that being added towards getting to Elite Plus.

Posts: 11,850
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Registered: ‎01-03-2013

Re: No progress towards Elite Plus for Outside Bestbuy purchases.

Hi there mavmaestre - 

Welcome and thank you for reaching out to us regarding your My Best Buy tier spending! Keeping an eye on tier spending is a great way to keep an eye on where you stand for Elite and Elite Plus status throughout the year. 

With that said, as Best Buy spending and outside spending aren't combined towards your tier status, you would only see the higher value one reflected. It sounds like your spending bar may be reflecting your Best Buy spending if its not increasing despite using your My Best Buy Visa. 

If you have any questions regarding your outside spending, please let me know and I'll be delighted to look further into this with you! 



Tasha|Social Media Specialist | Best Buy® Corporate
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