01-08-2019 11:44 PM
01-09-2019 11:02 AM
Hi there dlw401,
Welcome and thank you for connecting with us! I hope you've been enjoying your washer and dryer since your purchase.
It sounds like the "or" portion of our Best Buy Credit Card offer may have been missed during your purchase. Under our My Best Buy Terms, you would receive either a financing option or rewards. I apologize if this isn't what you anticipated.
With that said, while financed purchases don't receive points, they still qualify for tier spending. Please remember that this is pre-tax, and just as with points, you should see your tier status updated in 15-20 days.