05-09-2019 09:32 PM
05-10-2019 10:37 AM
Good morning, Jhcbuck,
Welcome to our forums, and thank you for sharing your feedback with us. Regardless of the item, or when it was purchased, having to wait longer than you were expecting for an order to arrive can be a frustrating experience.
As it sounds like you’re aware, our My Best Buy™ Elite Plus members are offered free 2-day shipping on a variety of products. While we work to ensure qualifying orders are delivered within the 2-day shipping period, there are instances where additional processing time may apply, and your order may be delivered to you later than anticipated. If you have any questions about this shipping process, this post may provide additional insight:
Thank you for your feedback,