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New Member
Posts: 3
Registered: ‎04-04-2019

Elite Member Still Only Getting 0.5 Points Per $1 Spent

Hi there!

I've been an Elite member since the beginning of October last year and just noticed in the Rewards History that I'm still only getting 0.5 points per $1 spent. For each month after October 2018, my Purchases points appear to be calculated as Purchases/2 instead of just Purchases. I figured the Elite 1 point per $1 spent would've kicked in automatically as soon as I qualified, but it turns out that has not been the case. Is there anyway you all can take a look at this and correct the points that I should have earned the past few months?  

 

Please let me know if there's any additional information I can provide. Thank you!

New Member
Posts: 3
Registered: ‎04-04-2019

Re: Elite Member Still Only Getting 0.5 Points Per $1 Spent

Please ignore these posts and delete them if you can. I for some reason was under the impression that the 1 point per $1 spent applied to non-Best Buy purchases as well. My points do indeed appear to be correct. Sorry for the inconvience

Posts: 6,842
Topics: 130
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Solutions: 314
Registered: ‎11-30-2015

Re: Elite Member Still Only Getting 0.5 Points Per $1 Spent

 

Good Afternoon, allysonc5,

 

Congratulations on becoming an Elite My Best Buy™ customer! Thank you for sharing that you were able to locate the answer to your question regarding your points. Our My Best Buy FAQs contains some great information. Included in that guide it shares the following information regarding how points may be rewarded for all customer’s using their Best Buy Credit Card outside of Best Buy:

 

Get 1 point for every $1 (2% back in rewards) spent on qualifying dining and grocery purchases.

 

Get 1 point for every $2 (1% back in rewards) spent on other Visa purchases outside Best Buy. Purchases made at Pacific Sales Kitchen & Home Stores outside of Best Buy locations are excluded.

 

Additionally, sometimes other point perks may be offered seasonally or for a limited time when using your Best Buy Credit Card on select purchases. Elite My Best Buy members should receive one point for every $1 spent on qualifying Best Buy purchases. We appreciate the time you’ve taken to share with us and we’re always happy to see how we might be able to help. Please do not hesitate to reach out to us again in the future with any other questions you may have. I hope you have a great rest of your week. 

 

Kindly,

Mariah|Social Media Specialist | Best Buy® Corporate
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