07-02-2019 02:58 PM
I went into the NE Raleigh BB to buy the Samsung Flex Washer/Dryer but I couldn't get any help after ten minutes of waiting in the appliance area so I went home to buy it.
It was delivered today, and I was told that my pan is too small for it, but it could be set up for the time. My builder will need to make a drain adjustment (things that a sales person could have mentioned).
The delivery men were great, except that while travesring up the stairs, I heard a small crash and this is the result:
The bottom one in particular is bad because it's deep.
I will not be able to erase it out.
What can be done?
07-08-2019 10:57 AM
Thank you for reaching out to us in regards to the issues that you had with your delivery and installation. I would be happy to assist in anyway that I can. I just need some information from you to proceed. Would you mind sending us a private message with the name, phone number, and email address that is associated with the order?