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Registered: ‎10-29-2019

Water damage caused by Geek Squad television wall mount installation

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Hello, I had a television wall mount installed in June by Geek Squad. Now it seems that whenever I flush a toilet upstairs, water flows out of the installation holes. The installation obviously broke a water line. I need to file a claim to get that repaired. Who should I speak to?

Christian {removed per forum guidelines}

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Registered: ‎11-23-2018

Re: Water damage caused by Geek Squad television wall mount installation

Hi, ChristianCox,

 

Thanks for taking the time to create a profile and reach out here on the Best Buy Forums. Please feel free to take some time to explore the content that we have to offer here.

 

That sounds quite odd, and I would be looking for some immediate support with that as well. Please reach out to Sedgwick Claims Management Services, Inc at 1-855-832-1338 to get this looked into.

 

Regards,

Quinton|Social Media Specialist | Best Buy® Corporate
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