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Posts: 1
Registered: ‎07-19-2019

Unboxed and Bubble Wrapped delivery

[ Edited ]


I purchased a new tv from Best Buy and upon delivery it was unboxed and bubble wrapped. Is it a normal practice for Best Buy to unbox new TVs then bubble wrap them for delivery?

Drew {Removed per forum guidelines}

Posts: 7,140
Topics: 115
Kudos: 547
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Registered: ‎12-23-2016

Re: Unboxed and Bubble Wrapped delivery

Hi, Drew,

Thanks for joining the Best Buy Community forums. That's a great question.


Generally we will unbox a television once we get to a customer's house, but it isn't unheard of for it to be unboxed before arrival. That said, I'd be happy to double check into this for you to make sure that everything looks correct on our end.


Please send me a private message by using the link in my signature. I'll need your name, email address, phone number, and the order number, if you have it. 



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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