07-14-2019 04:52 PM
As much as I would love to type everything that has happened over the past 11 days (July 3rd - July 14th), is there a corporate number or social media specialist that I can speak with over the phone instead?
Here is a high-level summary of the events:
I honestly feel like I should receive SOMETHING for all of my trouble for the past 11 days.
07-30-2019 05:41 PM
Thank you for registering with the forum, and for your patience as you awaited our reply. Purchasing a new TV should be incredibly exciting. I know I always like to kick back and relax after a home theater upgrade, but it seems like this may not have been possible for you given the troubles you endured. I am truly sorry for any inconvenience that this may have caused, from the missed appointments and services, to having to visit your local store. This isn't at all the experience we strive to provide our customers. If you are still in need of assistance, please feel welcome to send me a private message with your name, phone number, and email address so that I can see how I may help!