Add Product

Search Results:

Reply
New Member
Posts: 6
Registered: ‎06-08-2019

Stereo Installation USB

I purchased a stereo with CarPlay and was advised to buy an additional USB port. Unknowingly to my surprise the rep who installed my stereo deactivated the manufacturers USB port to drill a hole and insert another one. I now have one inactive USB port. Is this normally practice? Couldn’t he had just install it to the current port without having me purchase another port? I’m going to go to the store to check in but wanted to see what’s the appropriate course of action here. I do not want an inactive USB port just being there. I’d like to have both of them active.
New Member
Posts: 6
Registered: ‎06-08-2019

Re: Stereo Installation USB

I was in rush and should’ve asked more questions. But I believe the rep should’ve done a better job communicating as well.
Posts: 3,219
Topics: 50
Kudos: 232
Solutions: 172
Registered: ‎08-21-2017

Re: Stereo Installation USB

Hi there, CrazyRav4,

 

Thank you for taking the time to visit us here on our community forums. I can imagine how exciting it would be to get a CarPlay stereo in your vehicle and I can understand wanting to use as many USB ports as possible. While I'm not very experienced with stereo installations I would be happy to take a deeper look in to this for you. I'll need a bit more information so I can continue to research this. Can you please send me a private message with your:

 

Full name

Email address

Phone number

 

To send a private message please click the button at the bottom of my post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 6
Registered: ‎06-08-2019

Re: Stereo Installation USB

[ Edited ]

{removed per forum guidelines}
{removed per forum guidelines}
{removed per forum guidelines}

Highlighted
Posts: 367
Topics: 15
Kudos: 82
Solutions: 25
Registered: ‎07-23-2018

Re: Stereo Installation USB

Hey there, CrazyRav4,

 

I noticed that the conversation you were having with us was public. We would never want anyone getting access to your information, because of this I have deleted the posts. I'll be following up with your most recent inquiry via Private Message! 

Austin|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!