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Posts: 1
Registered: ‎08-05-2019

Sedgwick claims not responding on delivery claim

Good afternoon,

 

About six weeks ago, I had a delivery of an online purchase from Best Buy by my local Geek Squad.  

 

One of the gentlemen installing the item put a hole in my wall.

 

I was told by Sedgwick to get a quote for repair, which I have, but I have left three messages with Nicole and have no received any response.  I was directed to her supervisor who has an out of office message until the 29th!  

 

If anyone could help, that would be greatly appreciated.

Posts: 3,326
Topics: 57
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Registered: ‎08-21-2017

Re: Sedgwick claims not responding on delivery claim

Hello, DerekITuttle,

 

Thank you for taking the time to visit us here on our community forums. I know that I would want any damage to my home repaired as quickly as possible so I can certainly understand wanting to get this resolved much sooner than the end of the month. I would be happy to see how we can best assist you moving forward. I will need a few more details so I can continue to research this. Can you please send me a private message with your:

 

Full name

Email address

Phone number

Claim number

 

You can click the blue button at the bottom of my post across from my name. I will keep an eye our for your message so we can get working on this for you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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