11-26-2019 12:15 PM
11-27-2019 11:54 AM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us regarding your experience with this purchase. Buying new appliances is supposed to be an exciting time, and it saddens me that this was not the case for you. We try to pride ourselves in ensuring we provide great customer service, each and every time. Were you able to reach out to our Appliance Resolution Team at (800) 304-1259? They are in the best position to assist you with your situation. Let me know if you have any other questions.