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Posts: 1
Registered: ‎07-22-2019

Reschedule System Down?

I'm trying to reschedule a delivery but I get errors when trying to do online reschedule and then the CS phone wait time is like 2+ hours with no callback option?  Any ETA on a fix?

Posts: 351
Topics: 8
Kudos: 62
Solutions: 18
Registered: ‎11-23-2018

Re: Reschedule System Down?

Hey, kevinws,


Thanks for creating a profile here on the Best Buy Forums! Welcome to this awesome platform. Hopefully you have been able to get your delivery rescheduled, but if not, I’d be happy to see what I can do to help.


If you are still in need of assistance, please send me a private message with your full name, email, phone number, and service order number so we can take a look.



Quinton|Social Media Specialist | Best Buy® Corporate
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