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New Member
Posts: 3
Registered: ‎11-12-2019

Remote start

I have already bought the remote start and the other parts but I can’t make the appointment online without buying it again
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Geek Squad Agent
Posts: 3,588
Registered: ‎03-20-2012

Re: Remote start

Although the original purchase does normally allow you to schedule an appointment, you're likely going to have to call the store to speak with an employee to schedule your remote starter appointment.  Our Geek Squad Autotechs are getting very busy, especially if you're in a colder climate, and we apologize for the wait.  If you haven't already, reach out to the store you're looking to have this installed at by calling or stopping by!

Be sure to let the employee know that you have everything you need except an appointment.

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!
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Geek Squad Agent
Posts: 3,588
Registered: ‎03-20-2012

Re: Remote start

what Best Buy locations are you near?  I'd be happy to see which one has sooner time frames available!

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!
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New Member
Posts: 3
Registered: ‎11-12-2019

Re: Remote start

I called the store they said I needed to make the appointment online or I could do it in store with my Mybest buy log in! It was confusing since I should be able to just call and make the appointment
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Geek Squad Agent
Posts: 3,588
Registered: ‎03-20-2012

Re: Remote start

yeah, not entirely sure why they're telling you to make the appointment online when all Blue Shirts have access to schedule appointments for car installations.  What are the stores closest to you?

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!
Highlighted
New Member
Posts: 3
Registered: ‎11-12-2019

Re: Remote start

Closest one is hamburg pavilion and the one on Nicholasville road is second closest
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Geek Squad Agent
Posts: 3,588
Registered: ‎03-20-2012

Re: Remote start

The hamburg pavillion I would highly recommend calling ASAP and ask to speak with a Geek Squad Autotech to schedule your appointment.  If you're unable to reach anyone at the store to help you with this, there are 2 autotechs currently working right now, then please schedule your appointment by following the link here.

if you can stop in that too would be another way to schedule also.  the nicholasville road is booked out much further, but appointments are going very fast at both locations so don't hesitate to call, go online at the link above, or stop by!

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!