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Posts: 1
Registered: ‎11-05-2018

Really poor service by best buy for the refrigerator delivery

I am very upset regarding the order service recently I made on best buy. I have been using best buy for a while now and was not really expecting such a inconvenient on best buy. I ordered a refrigerator on 15th August 2018. Best buy promised to deliver item in a week and that got delayed due to item not being available. The date they gave me for delivery after the first attempt was 9th November 2018 which is really too late. I decided to wait for the item as I was thinking at that point it will be delivered for sure. Right now I am contacting best buy to see what is the situation is and they are saying it's still not available. 


I am not sure how long I am supposed to wait for the item. Really frustrated with these issues. I have waited already long enough for this item and not expecting such a service. 


I have no clue exactly how long I have to wait.


Need quick attention to this issue. Really disappointed with this.

Posts: 1,501
Topics: 4
Kudos: 50
Solutions: 84
Registered: ‎10-19-2017

Re: Really poor service by best buy for the refrigerator delivery

Hey mitra_ghorpade,

Welcome to the forums and thanks for the post! Having dealt with one myself recently with an order I made online, I can attest that order delays are no fun. I’m sorry to hear that you’re experiencing one. I’d be happy to take a look to see what might be going on and provide a status update! 

To access the order, I’ll need a bit more information. To gather that, I’m going to reach out privately. Be on the lookout for a message from me in your inbox!


Luke|Social Media Specialist | Best Buy® Corporate
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