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Posts: 1
Registered: ‎10-11-2019

Re: Sedgwick Claim Delays

Best Buy Geek Squad pressure damaged one of my 55” TV screens in two areas during installation. I filed a claim and was informed that I would hear back within 1-2 business days... that time window is long gone and Sedgwick claims is completely non-responsive. I do not have time to chase this down. Please help!
Posts: 1,362
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Registered: ‎10-03-2017

Re: Sedgwick Claim Delays

Hello, Sarah2012,


It's certainly odd to hear that you haven't heard anything yet on your claim. While there isn't much we can do on our end, I can go ahead and see if I can get in touch with Sedgwick on your behalf to get an update. To get start, please feel free to send us a private message with your full name, email address, phone number, and claim information. We'll see how I can help from there!



Dave|Social Media Specialist | Best Buy® Corporate
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