08-22-2019 01:15 PM
Hey there, hlee92,
I'm just touching base here as I've seen and replied to your private message. Let me know if you have any other questions that I can help with here.
All the best,
08-29-2019 10:55 AM
08-31-2019 02:28 PM
Hi there, hlee92!
I understand that you are still having some trouble getting your order delivered. I can see that the last time we spoke, my colleague Kayla had mentioned that we were unable to guarantee a shorter delivery window, other than the six hour delivery window that was selected by our customers.
I know that you were needing this delivery to take place yesterday, August 30, 2019, and I do apologize that our response came later than usual. Have you received any updates, or were you able to get any assistance with your concerns yet?