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Posts: 1
Registered: ‎11-18-2018

Oven and dishwasher

I bought over $3,000 in appliances and was first told they wouuld be installed in October.  I got a call after the time and was told that the items were not in stock.  I kept calling about my appliances and was told they would be delivered and installed on November 13.  They were delivered and not everything was installed because additiional work needed to be done.  It was and I was told by the installer that everything would be installed by 11/17.  It wasn't.  When will be installed?

Posts: 25
Topics: 0
Kudos: 0
Solutions: 0
Registered: ‎11-12-2018

Re: Oven and dishwasher

Hello Ltmcleaish,


Thank you for the post and for your purchase with Best Buy! I can understand being disappointed when something does not go as planned, as I am sure you had everything ready for your delivery on Nov. 13. I would like to see what we can do to assist you, but I would need some more information about your order. Can you please send me a Private Message with your full name, phone number, and email address so I can looking more into your circumstances to find a resolution for you without the public getting your private information. You may send me a private message by logging into the forum and clicking on the blue "Private Message" button included in my signature below.


Thank you for your time and I await your response 😊

Tracy|Social Media Specialist | Best Buy® Corporate
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