10-16-2018 07:29 PM
10-18-2018 08:44 AM
Thanks for joining us at the Best Buy Community forums. That’s a great question.
Our lifetime workmanship warranty would only cover the reinstall of the original speakers, and not a changeover to other speakers you purchased from us. You’d be looking at a new installation fee to get new speakers installed.
I see that you also send in a private message regarding this. I’ll be replying to that shortly. You can check that message by logging in to your forum account and clicking on the orange envelope in the top right corner of the screen.
10-18-2018 11:11 AM
10-18-2018 11:59 AM
Hi again Trickhead,
I’m sorry to hear about your speakers. If it is an issue with the install, we should be able to get that fixed for you. Please head over here and schedule a consultation. One of our Autotechs can check it out and see if it’s something that is covered. They may be able to fix it on the spot, or schedule you for a longer appointment once they know what work will be needed.