06-02-2019 07:27 AM
06-05-2019 01:21 PM
Hello there, Lsherwin92!
Welcome to our online community and thank you for bringing this to our attention!
I can understand how the experience that you had would be frustrating. I'd be glad to take a deeper look into it to see how I may be able to help. Would you mind sending me a private message with the full name, phone number, and email address on the order? The link to message me is in my signature below.
I look forward to hearing back from you!