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Posts: 1
Registered: ‎11-13-2018

No call, No show

I had an appt scheduled for today, 11/13/18 8a-12p.  That time came and went with no call from the technician.  I called the customer service number and they called me back to say that the tech would be here by 2p.  After 2p, no call no show and I called again...I took off of work for this.  My question is, how do I get a full refund for this because I'm VERY unhappy with this situation!

Posts: 3,848
Topics: 35
Kudos: 368
Solutions: 236
Registered: ‎11-29-2016

Re: No call, No show

Hello triciadunlap,


Welcome to our forums.  In my experience, there are few things more frustrating in life than a no call-no show for a service appointment.  I know I can’t undo the inconvenience of this experience, but I truly regret the aggravation this experience has undoubtedly caused.


Using the information you’ve provided upon joining our Support Forums, I see you were able to connect with our support teams at1-888-BESTBUY (1-888-237-8289), and it appears they were able to address your concerns.  While we were unable to deliver on this particular experience, I do hope you’ll consider us again for your future technology needs.



SeanM|Social Media Specialist | Best Buy® Corporate
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