Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 4
Registered: ‎11-13-2018

Need certificate of insurance that includes HOA - need help - install in few days

I am getting a TV mounted friday. I have the generic certificate of insurance and my building is requesting that the HOA
Per the building manager;

The association and management company needs to be listed as the additional insured for liability purposes when an outside company comes in to work inside your unit.

I called the BBY number they had no clue, transfered to the insurance group all they could do is point me back to the generic form. No help. They asked the technician to contact me. No response. My building manager said this should be a basic thing for any contractor. I have the info that is needed. But running out of time. I could use some help asap.
Highlighted
Posts: 2,214
Topics: 91
Kudos: 254
Solutions: 107
Registered: ‎10-19-2017

Re: Need certificate of insurance that includes HOA - need help - install in few days

Good afternoon, Jonnyomega,

 

Thank you for reaching out to us on the Best Buy forum. I’m sorry for the delay in our reply. As we try to answer our customers on a first-come-first-served basis and it has been busier than normal, we’ve been taking a little longer than we would like to get back to you.

 

Typically, you should be able to call (888) BEST-BUY or (888) 237-8289 to request a customized Certificate of Insurance (COI) for a home delivery or installation appointment. I’m disheartened to hear that this process hasn’t been as smooth as we would like. As you said you needed the customized COI, including your home owner’s association as an additional insured, for a TV mounting today, were you able to speak to another customer service representative to provide the necessary information? Please let me know if you still need assistance from me here.

 

Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
New Member
Posts: 4
Registered: ‎11-13-2018

Re: Need certificate of insurance that includes HOA - need help - install in few days

I spoke to the installer and then spoke to the store they took care of it and corporate sent over the form. Everything worked out and my TV is mounted.
Thanks
Highlighted
Posts: 2,214
Topics: 91
Kudos: 254
Solutions: 107
Registered: ‎10-19-2017

Re: Need certificate of insurance that includes HOA - need help - install in few days

[ Edited ]

Hello Jonnyomega,

 

I’m so glad to hear that you were able to speak to someone about this so your installation could be completed. If there is anything else we can assist with here, please know that we on the forum will be happy to help. I hope you’re loving your new setup!

 

All the best,

Kayla|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!