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Posts: 1
Registered: ‎11-10-2018

Make a complaint about awful delivery of dryer

I made an order recently for a Samsung dryer, and I wait whole morning for it. When they arrive they just told me they can’t delivery because of they can’t parking here. Are they kidding me? If here can share photo I want show you how large street parking here! They even don’t want try and want me reschedule and I explain to them and they told me if I am threaten them and force them to do something, come on! I have been delivered for many big furniture for my house and they never has this complaint. And they then say it is comfortable work with me and directly go. What an awful service! How best it can even allow these people to work with them! Feel disappoint for bestbuy this time. Hope some one can contact me and I can share my order number and photo to prove. Really feel delivery team is suck in bestbuy
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Registered: ‎12-23-2016

Re: Make a complaint about awful delivery of dryer

Hi gorden22,


Welcome to the Best Buy Community forums. I apologize that your delivery could not be completed due to parking issues.


I’d be happy to look into this and see if there’s anything I can do to assist.  Please reach out to me through a private message by using the link in my signature below this post. I’d need your name, email address, phone number and order number to find the order in our systems.


Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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