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Posts: 1
Registered: ‎10-16-2018

Installed dishwasher = leaking sink!

Had my new dishwasher installed this morning, 10/16. Everything seemed fine, it worked and they left. Go into my kitchen a couple if hours later, use my kitchen sink. Come back to the kitchen to a puddle of water o my floor! Look under the sink and there is water everywhere...run the faucet and water starts pouring out of the pipes.
Call the store in Rockaway nj right away, and yes they were nice and somewhat helpful but unfortunately I have to deal with the delivery company. Finally I get through and they tell me they can come Saturday!! Sorry but no, this is Your mistake and I am now without a usable kitchen sink!!!! I cannot wait until Saturday!
Was supposed to get a call back today to let me know when they would come and have gotten nothing!
Missed a day of work for this and now will have to miss another because of the installers incompetence! And getting no help from customer service. Beyond angry!!!
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Registered: ‎12-23-2016

Re: Installed dishwasher = leaking sink!

Hello Gabye125,


Welcome to the Best Buy Community forums. Thanks very much for reaching out about this.  Having a leaking sink is always a pain.


I’d be happy to look into this and see if we can assist at all. Please reach out to me through a private message by using the link in my signature below this post. I’d need you to include your name, email address, phone number and order number to get started.


Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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