11-04-2019 10:01 AM
11-05-2019 12:05 PM
Thanks for creating a profile and joining our community here! Welcome to the Best Buy Forums, although we do wish you joined under better circumstances.
A flooded basement is certainly not what I would want to be dealing with, so I would be seeking some support as well. Getting conflicting information on top of that is definitely no fun either!
For instances like this, claims are to be filed with Sedgwick Claims Management Services, Inc at 1-800-620-7409.
If you are looking to fund out the status of your existing claim, please reach out to Sedgwick Claims Management Services, Inc at 1-855-832-1338, or email them at BBY@SEDGWICKCMS.COM.