08-25-2019 11:04 AM
08-25-2019 11:22 AM
08-26-2019 06:54 PM
Thank you for connecting with us here on the Best Buy Forums, although I wish we were meeting under a better circumstance. A new home, new job, and family visiting sounds like quite a bit to juggle, and dealing with a postponed delivery of a critical appliance is not something we’d want to add to your already full plate. I’m sorry to hear about the events that have taken place thus far. That’s certainly not the type of experience we’d want for our customers.
For the most efficient resolution, I’d recommend reaching out to our Geek Squad Client Care team. You can reach them from 8 a.m. to 11 p.m. Central, seven days a week. Please call (800) 304-1259, where this dedicated team can continue working with you to get this straightened out. They will be in the best position to assist.
I wish you all the best with the new job and the new home. I’m sure there are exciting times ahead, and if we can provide assistance with anything in the future, you’re always welcome back to work with us here.