Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎11-01-2018

Dishwasher installation

i purchased a dishwasher, along with installation a few years ago from Best Buy.   It appears it was never leveled properly when it was installed.   The top rack constantly tilts forward and slides out. Who can help witht this?

Highlighted
Posts: 7,056
Topics: 115
Kudos: 520
Solutions: 392
Registered: ‎12-23-2016

Re: Dishwasher installation

Hello mca1,

 

Welcome to the Best Buy Community forums. Thanks for reaching out about this.

 

Under our Return & Exchange Promise we would be able to come back out and re-do the leveling within 15 days after the installation. That would be extended out to 30 or 45 days, respectively, for our Elite and Elite Plus My Best Buy members.

 

If your purchase was made years ago it would no longer fall within this period. We may be able to provide leveling service, though it is something you would need to pay for. You can give us a call at (800) GEEKSQUAD or (800) 433-5778 to see if that’s something we can help out with in your area.

 

If you have any questions, please let me know.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!