11-13-2018 04:33 AM
Yesterday 11/12/2018 I posted my complaint about delivery of a refrigerator that took 4 visits and an incredible story of lack of ethics from the part of the delivery crew.
The post does not appear, what happened?
Solved! Go to Solution.
11-13-2018 01:44 PM
11-15-2018 03:14 PM
Welcome to the Best Buy forums lucabb-
I could certainly understand your frustrations with your recent delivery experience, and I’m grateful you took the time to write to us for help! Best Buy utilizes our Geek Squad, but also 3rd party contractors, to fulfill many of our services. It would be my pleasure to better assist you with this concern!
For me to get started I’m going to need some additional information. Please click the blue button in my signature line below to send me your full name, phone number, email address, and any order number you have readily available.
Realizing I cannot erase the past, I’m hoping to read the notes on our order to know which team to reach out to. I’ll keep an eye on my inbox for your reply!
11-17-2018 04:13 PM
No problem! Please know that if anything else comes up in the future that we’ll be more than happy to do what we can to assist.
Have a great one!