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Posts: 2
Registered: ‎07-17-2017

Delivery & Installation Shady

I don’t understand why or how I have to pay extra to the installation guys after I’ve paid the $139 installation fees at the store. The installation guy called me at night and said oh by the way it’s going to cost you $65 extra paid to me at the time of service. That is completely shady!
Posts: 7,132
Topics: 115
Kudos: 545
Solutions: 393
Registered: ‎12-23-2016

Re: Delivery & Installation Shady

Hello yabundis,

If extra parts or permits are required, sometimes an additional fee is needed to perform an installation. 

I’d be happy to double check into this to see if I can find an explanation for this additional fee. Please reach out to me through the link in my signature below this post. If you include your name, email address, phone number and order number, I’ll take a look.


Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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