05-13-2019 04:18 PM
I order a washer and a dryer on 27 of April with a delivery date of May 4 for washer and dryer on the 8 as the dryer was a special order. When the washer was delivered on the May 4th it was damaged, so I denied the delivery, and r4escheduled for 8 of May . When the dryer and washer came on the 8 of May, the dryer was damaged. So I had this issued escalated to the Geeksqued and was assure that the delivery would happen on May 10th. Well the delivery on my 10th was canceled. This is unacceptable to have all this items damaged and unable to delivery on dates it was scheduled.
05-15-2019 10:39 AM
Welcome to the Forums!
Thank you so much for providing that information about your delivery experience. I would like to take a deeper look to see if there is anything I might be able to do to assist. Please send me a Private Message (link in my signature) with the full name, phone number, and email address on the order.
I look forward to hearing from you!
|Halie|Social Media Specialist | Best Buy® Corporate|
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