08-31-2019 07:35 PM
09-03-2019 01:36 PM
Thanks so much for joining us at the Best Buy Community forums. I appreciate you reaching out about this. We never want to have a delivery not show up as expected. I know how disruptive that can be.
I'm sorry that you weren't able to get through to anyone to cancel that order. From your post, it sounds like this may be an appliance you ordered. If so, please give us a call at (800) 304-1259 to speak with an appliance expert about this. We can go over your options for rescheduling or cancelling.
Please let me know if I can assist you with anything else.