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Posts: 1
Registered: ‎08-21-2019

Custom COI and Delivery Time Parameters

[ Edited ]

In regards to ORDER{removed per forum guidelines- I need a custom COI ASAP for my upcoming delivery and TV mounting service. I spent over an hour on the phone last night with two of your agents, but they were both unsuccessful in getting me what I needed. I also need to let somone know that my service elevator is closed from 12-1PM. If I can't get this by EOD, I'll have to cancel the order entirely because none of your upcoming delivery dates work for me.

Posts: 375
Topics: 26
Kudos: 86
Solutions: 24
Registered: ‎10-03-2017

Re: Custom COI and Delivery Time Parameters

Hi there, egthomas94!

 

Welcome to the Best Buy Support Forums! Living in an apartment myself, I can definitely understand that importance in needing a custom Certificate of Insurance (COI) for an upcoming delivery that will be occurring in your home. I do hope that it's not too late, as we'd love to see how we can further assist you with your request. 

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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