06-11-2019 10:56 AM
Hi there, songheeson,
Thanks for connecting with us on our forums! My building also required a COI, so I totally understand the urgency around this.
By following this link you can download a general COI. The majority buildings will accept just this! If you need a custom COI, we'll need you to utilize the button in my signature to send us a Private Message. Please be sure to include your order number, as well as your full name, email address, and phone number should you Private Message us.
06-11-2019 01:27 PM
I'm trying to send you the name and address via private message, but I keep getting an error:
You have reached the limit for number of private messages that you can send for now. Please try again later.
I tried logging out, clearing cookies/cache, different browsers, but it's still not working.
06-11-2019 01:40 PM
How strange! Usually, clearing your browser’s cache and cookies then logging back in your forum profile should resolve the error. I'm going to send you another Private Message to see if you are able to respond to it. Please let me know if that works for you!