04-26-2019 07:37 AM
04-30-2019 01:19 PM
As you keep putting a hold of $19.99 on my credit card. I have now had to close the card to prevent you from accessing my credit card. Order is still showing active and my needing to schedule an appointment. WHY IS THIS SO DIFFICULT FOR YOU TO CANCEL AN ORDER!
05-02-2019 06:36 PM
I'm sorry to hear that this is the experience you've had with us! I'd be happy to look into getting the order officially cancelled for you. Please send me a private message using the "Private Message" button to the right of my signature, including your full name, phone number, and email address.
|Natalie|Social Media Specialist | Best Buy® Corporate|
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