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New Member
Posts: 1
Registered: ‎04-17-2019

2 Delivery Days Cancel

Furious with BB and Geek Squad.  Only purchased new dishwasher from BB because of install date.  Which was supposed to be last Friday.  They canceled and moved to today. Then they canceled and moved to Friday. How can BB and Geek Squad survive with such poor delivery and install services?  Anybody have a name of somebody high up the chain who might actually listen to a complaint?

Social Media Specialist
Posts: 99
Registered: ‎11-12-2018

Re: 2 Delivery Days Cancel

[ Edited ]

Hi Jason,

 

Thank you for sharing your experience with us on the forums! I do apologize for the delay in receiving a response as we work to respond to all of our clients.

We certainly don't enjoy delaying delivery for any of our clients. I'd be happy to look into what happened to cause the delays if you would like, but firstly have you now received this unit? 

Can you please send me a private message, using the blue "Private Message" button to the right of my signature below, and provide your full name, phone number, and email address? 

 

Sincerely,

Natalie|Social Media Specialist | Best Buy® Corporate
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