Add Product

Search Results:

What is this Charge on my Statement?

by on ‎01-22-2016 01:38 PM - edited on ‎10-25-2019 12:49 PM by Social Media Specialist Social Media Specialist (28,147 Views)

Statement Charges

 

Charges from Geek Squad can appear on your credit card statement in a few different ways. If you've discovered a charge on your statement that you don't recognize, we can help. See below to view types of charges and a phone number to call if you have additional questions.

 

 

GEEK SQUAD PROTECTION (GSP)

(800) 433-5778

Geek Squad cell phone coverage plan charges.

 

GEEK SQUAD RENEW

(800) 433-5778

A renewal charge associated with the following products, originally purchased at BestBuy.com:

  • Geek Squad Tech Support (monthly or annual renewals).
  • Trend Micro or Webroot antivirus subscription software (monthly or annual renewals).
  • Geek Squad Protection (annual renewal).
  • Geek Squad Total Tech Support (annual renewal).

BEST BUY RENEWAL

(888) BEST-BUY ((888) 237-8289)

A renewal charge associated with a digital purchase of the following products:

  • Geek Squad Tech Support (monthly or annual renewals).
  • Trend Micro or Webroot subscription software (monthly or annual renewals).
  • Microsoft Office 365, Home or Personal (annual renewals).

GEEK SQUAD DIGSAL

(800) 433-5778

A charge associated with a digital purchase of the following products:

  • Trend Micro and Webroot antivirus subscription software.
  • Microsoft Office 365, Home or Personal.
  • Geek Squad Protection.
  • SmartCare Powered by Geek Squad Protection Plan.
  • Geek Squad Protection or Geek Squad Tech Support plans sold in another retail location.
  • Geek Squad Total Tech Support (annual renewal).

BEST BUY GSP MTH

(800) 433-5778

Charges associated with your cell phone Protection plan purchased at a Best Buy store in Puerto Rico. These fees are recurring monthly installment payments for the duration of your contract.

 

GEEK SQUAD ONLINE

(800) 919-8630

Fees related to Geek Squad Support subscriptions (monthly renewals), originally purchased over the phone or from a website other than GeekSquad.com.

 

BEST BUY FOR BUSINESS

(888) BEST-BUY ((888) 237-8289)

Charges related to purchases made through your Best Buy for Business (BBFB) account.

 

GEEK SQUAD

(866) 613-9854

Charges related to your Best Buy for Business (BBFB) account for remote or onsite Geek Squad tech support.