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International Geek Squad Protection Coverage

by Senior Social Media Specialist Senior Social Media Specialist on ‎03-21-2014 02:26 PM - edited on ‎10-25-2019 12:57 PM by Social Media Specialist Social Media Specialist (18,123 Views)

International Geek Squad Protection Coverage

 

Below are the details on how to obtain service under a Geek Squad Protection (GSP) plan outside of the United States.

 

 

Step 1: Receive Service or Replacement*

 

  1. Contact the manufacturer to get assistance locating an authorized service center near you. If there is not an authorized service center in your area, you are able to receive service from a reputable service provider. Or, if you are in Canada or Mexico, you can also utilize Best Buy for service. 
  2. You will be required to pay for repairs or any product replacement (if not repairable) out-of-pocket, including services provided in-store at Canadian and Mexican Best Buy locations, and we will reimburse you according to the claim process below. Be sure to save your receipt or invoice. Best Buy is not responsible for the quality of any repair or replacement that is not provided by Best Buy.

 

Step 2: Call AIG or visit online to File for Reimbursement 

 

Please ensure you have all of the information listed below prior to starting the claim process. Once your claim has been approved, you will receive reimbursement in 2 to 5 weeks depending on reimbursement method.** Please note that the total reimbursement will not exceed the original purchase price of your Covered Product including taxes.

 

  1. Protection Plan ID (GSP#)
  2. Service Center Information
  3. Receipt or Invoice--must include service description, parts, country of service, and currency. If the invoice is not in English, translate service description and parts.
  4. Please be prepared to provide the product's serial number.

 

 

Call AIG between 8 a.m. and 8 p.m. CST to file a claim. Choose the country from which you are currently from:

 

Australia Optus 0011-800-8833-6666 (Toll Free)
Australia Telstra 0011-800-8833-6666 (Toll Free)
Barbados 011-800-8833-6666 (Toll Free)
Belarus 810-800-8833-6666 (Toll Free)
Belgium 00-800-8833-6666 (Toll Free)
Bermuda 011-800-8833-6666 (Toll Free)
Brazil Embratel 0021-800-8833-6666 (Toll Free)
Bulgaria

0-800-8833-6666 (Toll Free)

Cayman Islands 011-800-8833-6666 (Toll Free)
China Netcom 00-800-8833-6666 (Toll Free)
China Telcom 00-800-8833-6666 (Toll Free)
Colombia Telefonica 009-800-8833-6666 (Toll Free)
Costa Rica 00-800-8833-6666 (Toll Free)
Cyprus 00-800-8833-6666 (Toll Free)
Czech Republic 00-800-8833-6666 (Toll Free)
Denmark 00-800-8833-6666 (Toll Free)
Dominica 011-800-8833-6666 (Toll Free)
Dominican Rep Codel 1888-751-8049 (Toll Free)
Estonia 800-010-0763 (Toll Free)
Finland 990-800-8833-6666 (Toll Free)
France 00-800-8833-6666 (Toll Free)
Germany 00-800-8833-6666 (Toll Free)
Greece 00-800-8833-6666 (Toll Free)
Grenada 011-800-8833-6666 (Toll Free)
Hong Kong 001-800-8833-6666 (Toll Free)
Hungary 00-800-8833-6666 (Toll Free)
Iceland 00-800-8833-6666 (Toll Free)
Ireland 00-800-8833-6666 (Toll Free)
Israel Bezeq 00-800-8833-6666 (Toll Free)
Israel Netvision 00-800-8833-6666 (Toll Free)
Israel Smile 00-800-8833-6666 (Toll Free)
Italy 00-800-8833-6666 (Toll Free)
Japan IDC Softbank 0061-800-8833-6666 (Toll Free)
Japan KDD 010-800-8833-6666 (Toll Free)
Japan NTT 0033-800-8833-6666 (Toll Free)
Korea South Telecom 001-800-8833-6666 (Toll Free)
Korea, S Dacom 002-800-8833-6666 (Toll Free)
Latvia 00-800-8833-6666 (Toll Free)
Luxembourg 00-800-8833-6666 (Toll Free)
Macau 00-800-8833-6666 (Toll Free)
Malaysia 00-800-8833-6666 (Toll Free)
Mexico 001-877-659-5068 (Toll Free)
Montserrat 011-800-8833-6666 (Toll Free)
Netherlands 00-800-8833-6666 (Toll Free)
New Zealand 00-800-8833-6666 (Toll Free)
Norway 00-800-8833-6666 (Toll Free)
Philippines PLDT 00-800-8833-6666 (Toll Free)
Poland 00-800-8833-6666 (Toll Free)
Portugal 00-800-8833-6666 (Toll Free)
Russia 810-800-8833-6666 (Toll Free)
Singapore 001-800-8833-6666 (Toll Free)
Slovenia 00-800-8833-6666 (Toll Free)
South Africa 00-800-8833-6666 (Toll Free)
Spain 00-800-8833-6666 (Toll Free)
St Kitts 011-800-8833-6666 (Toll Free)
St Lucia 011-800-8833-6666 (Toll Free)
St Vincent & The Grenadines 011-800-8833-6666 (Toll Free)
Sweden 00-800-8833-6666 (Toll Free)
Switzerland 00-800-8833-6666 (Toll Free)
Taiwan 00-800-8833-6666 (Toll Free)
Thailand 001-800-8833-6666 (Toll Free)
Turks & Caicos 011-800-8833-6666 (Toll Free)
UK BT 00-800-8833-6666 (Toll Free)
UK CW 00-800-8833-6666 (Toll Free)
Uruguay ANT 00-800-8833-6666 (Toll Free)
All Other Countries 877-659-5068