10-14-2008 01:59 PM
I know it is frustrating when your printer is malfunctioning!
What I recommend is reinstalling the drivers for the printer. You can typically find these on the manufacturer's website. There may also be a firmware update available. If so, this could also help your situation.
If this does not resolve the issue, please respond with some additional information, including what operating system you use and the model of your printer.
Hope this helps!
Geek Squad ® Community Connector
Go Ahead. Use Us.
10-15-2008 02:16 PM
I was thinking that it is something that the functions keys do but i don't know what all the function keys do. I reinstalled the printer. It is the way the computor is talking to the printer.
thank you for any help.