Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎06-25-2019

Hp laptop fell and it won't turn on

Hey my name is Jamie. My Hp envy laptop fell and it won't turn on and there is no way for me to take out the battery. What do I do?

Emerging Expert
Posts: 6,351
Registered: ‎02-25-2013

Re: Hp laptop fell and it won't turn on

You can bring it in to Geek Squad or a computer repair shop.

 

If you bring it in to Geek squad be sure to inquire as to the cost of sending it in. 

 

However, the drop probalby broke something internally and in most likely hood it will cost a lot of money to find out it will cost a lot of money to fix it or to be informed that it is beyone repair. 

 

Not the news I expect you wanted to hear but it is a sad truth that this may be the case. 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.