12-23-2019 04:57 AM
12-23-2019 01:02 PM
Welcome to our community. Having an update fail is never a good experience. I'm sorry to hear that happened to you.
If the option isn't coming up to boot from the USB stick, we'd want to get hands on with it to check it out. Please set up a reservation to visit Geek Squad for a free consultation here.
We'll check it out and see if we can offer any advice, or if it looks like something that needs to be checked in for service.
12-26-2019 07:20 AM
01-13-2020 06:35 AM
01-13-2020 06:45 AM
01-13-2020 07:35 AM
01-13-2020 12:30 PM
Welcome back to the forums.
If our Insignia support line was not able to provide the information you need, you would need to have a professional perform the work on your laptop. I hope nckhammond's post helps, but if not, a trip to your local computer support shop may be needed.