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Visitor
Posts: 5
Registered: ‎02-18-2011

little buddy down?

I own two devices and neither has been able to be located for several days now.......

Do you know if there is some kind of software problem??

This has happened before for very short periods of time, but never for this long.

 

Posts: 9,123
Topics: 424
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Registered: ‎09-29-2008

Re: little buddy down?

Hello Jackie,

I apologize for the late reply.  Has the issue with the service been resolved?  

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 5
Registered: ‎02-18-2011

Re: little buddy down?

Yes.......I made email contact and they were very helpful.  It had to do with a unique situation regarding my account.  And the devices weren't showing up as being associated with that account.  They got it fixed!!

Thanks for your reply.  Everyone has been helpful!